Jeanine Gaston
Jeanine Gaston
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Senior Instructional Designer | Learning Systems Strategist | AI-Enabled Learning Solutions
Senior Instructional Designer | Learning Systems Strategist | AI-Enabled Learning Solutions
I design learning experiences, governance frameworks, and scalable digital learning ecosystems that help organizations improve performance, support adoption, and achieve business goals.
Specializing in enterprise learning strategy, multilingual onboarding, content governance, AI-assisted learning, and scalable learning operations.
Selected Impact
Evaluated learning solutions using learner feedback, adoption indicators, and operational performance measures to support continuous improvement.
Supported multilingual learning initiatives across 12+ European markets
Led learning deployments in 9 languages while maintaining brand consistency and learner experience
Designed scalable governance frameworks that improve content quality, accessibility, and lifecycle management
Developed AI-assisted learning workflows that balance efficiency, quality, and responsible use
Created digital learning solutions that reduce friction, improve adoption, and support operational consistency
Learning Experiences Designed for Adoption and Performance
Learning Experiences Designed for Adoption and Performance
Digital learning solutions that help learners make decisions, navigate complex processes, and apply knowledge effectively in real-world situations.
Digital learning solutions that help learners make decisions, navigate complex processes, and apply knowledge effectively in real-world situations.
Training Project Success: Gamified Decision Scenario
Challenge: Learning teams struggle with inconsistent project execution, competing priorities, and governance gaps.
Solution Interactive branching scenario that allows learners to practice project lifecycle decisions in realistic situations.
Impact Improves project awareness, strengthens governance-aligned decision making, and reduces execution risk.
Design Decision Scenario-based learning promotes active decision making instead of passive content consumption.
Multilingual Onboarding for Global Markets
Challenge:
Global onboarding initiatives require consistency across markets while accommodating language, regulatory, and operational differences.Solution: Designed a multilingual onboarding experience supporting learners across 12+ European markets. The solution included localized navigation, regional education resources, event communications, and market-specific learner support materials delivered across 9 languages.
Impact: Improved onboarding consistency, reduced support dependency, and enabled scalable learner adoption while maintaining regional relevance and compliance requirements.
Design Decision: Combined standardized onboarding workflows with localized content experiences to balance global consistency with regional learner needs.
Learning Content Governance & Lifecycle Training
Challenge: Without clear governance processes, learning content can become outdated, inconsistent, and difficult to manage at scale.
Solution: Designed and developed an interactive eLearning experience that teaches content intake, development, approval, maintenance, and retirement processes through visual workflows and guided learning interactions.
Impact: Improves content quality, version control, compliance alignment, and operational consistency across enterprise learning environments.
Design Decision: Used visual process mapping and staged learning pathways to simplify complex governance concepts and improve learner understanding.
Tools: Articulate Rise • Learning Experience Design • Process Visualization • Adult Learning Principles
Learning Systems That Support Scale, Quality, and Governance
Learning Systems That Support Scale, Quality, and Governance
Frameworks and operational models that help organizations manage learning content, processes, and learner experiences consistently across large, distributed environments.
Content Governance Workflow
Business Impact
Improves content consistency, reduces duplication, and establishes clear ownership throughout the content lifecycle.
Strategic Design Decision
Created standardized review and approval pathways to support quality assurance and scalable governance
Business Impact
Improves content consistency, reduces duplication, and establishes clear ownership throughout the content lifecycle.
Strategic Design Decision
Created standardized review and approval pathways to support quality assurance and scalable governance
Digital Recognition Framework
Business Impact
Increases learner engagement and reinforces desired behaviors through structured recognition pathways.
Strategic Design Decision
Connected recognition opportunities to meaningful achievements rather than course completion alone.
Business Impact
Increases learner engagement and reinforces desired behaviors through structured recognition pathways.
Strategic Design Decision
Connected recognition opportunities to meaningful achievements rather than course completion alone.
Metadata Standards
Business Impact
Improves discoverability, reporting, governance, and lifecycle management across enterprise learning ecosystems.
Strategic Design Decision
Developed a standardized taxonomy model that balances administrative control with learner usability.
Core Capabilities
Core Capabilities
Experienced delivering self-paced, blended, virtual instructor-led, and instructor-led learning solutions using adult learning principles, accessibility standards, and data-informed evaluation methods.
Instructional Design (ADDIE, Adult Learning Principles)
Needs Analysis & Learning Strategy
eLearning Development (Articulate Rise & Storyline)
Instructor-Led and Virtual Instructor-Led Training
Curriculum Design & Storyboarding
LMS Administration & Learning Operations
Content Governance & Information Architecture
Accessibility & WCAG Standards
AI-Assisted Learning Design
Learning Evaluation & Continuous Improvement
Graphic Design, Video, Audio, and Multimedia Development
Stakeholder Management & SME Collaboration
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